UPS Limitations — UPS will not ship to a P.O. Box address, so please refrain from entering a PO Box as anything other than a billing address. Some UPS orders may be subject to "residential" charges: this is determined by UPS, not by American Microsemiconductor, and we apologize for any inconvenience or resulting fees.
Your Shipping address must be correct. If any part is incorrect or missing, UPS will charge back $5.00 to the customer for address correction.
Lost or Damaged Packages
Items damaged in shipment are insured. Inspect your order when it arrives. DO NOT sign for a damaged parcel without a full inspection of the contents. If you receive a damaged item, notify your local UPS terminal within 24 hrs. or call (973) 377-9566 for instructions. Please call (973) 377-9566 if your order is not received within two weeks. It is most likely lost in transit. Orders may be tracked directly on www.ups.com with the package tracking number. We can furnish that number, or we can track the package for you. Packages sent by U.S. mail require a 30 day waiting period to file a claim.
Product Warranties
Product and equipment warrantees are issued by the manufacturers, and must be filled out and sent in by the customer. Problems or repairs will be handled by AMS or directly with the manufacturers. We will be glad to furnish phone numbers and contact personnel.
Customer Service and Satisfaction
Your satisfaction as a customer is very important to us. If you have
any comments or questions, please call or email us at your convenience.
We encourage you to leave us feedback about your orders and to inform
us of any difficulties you may have encountered while navigating our website/online
store.
If you had issues with respect to usability, layout, design, or
were unable to find what you were looking for, feel free to let us know
by using the contact form or sending an email to info@americanmicrosemi.com.
Product Alerts
Our store is being restocked all the time, and we add new items with
regularity. If you would like to be alerted when new items become available,
or receive an email when a product is re-stocked, please email us
email us
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Did you Know...
American Micro specializes in providing obsolete parts that have been discontinued by other manufacturers. We love filling the demand on the “oldie-but-goodie” semiconductors that National and Motorola have left behind. Call us today at (973) 377-9566 to find out if we can supply your demand for discontinued passive and active components!
