Shipping Policies and Methods



Shipping Policies, Rates and Methods

  • Time to Ship
    Most orders ship the next business day, and nearly all ship within 2 business days. However, we can not make guarantees about the exact date your order will leave our facilities. We can not anticipate periods of extremely high order volume, inclement weather conditions, acts of God, or other circumstances that may affect the ability of your package to ship within the normal timeframe.
  • Preferred Carriers
    Our preferred shipping carrier is UPS, and all rates are calculated using UPS methods. If you have your own preferred carrier, please send us a message to that effect so that we may adjust the shipping charges on your order.
  • Flat Rate Shipping
    For your convenience, we utilize flat-rate shipping costs per UPS method. This means that most domestic UPS orders will have shipping charges calculated automatically attached during the checkout process. Certain oversize or overweight items may require an additional UPS fee. We are not making money off your shipping and handling fees, we are only trying to cover the cost of delivering your purchase in a timely and reliable fashion. If you would like to discuss alternative shipping arrangements, please call one of our customer care representatives at (973) 377-9566 during normal business hours — Monday through Friday 8AM to 5PM Eastern Standard Time
  • Shipping Insurance
    All shipping charges include handling & insurance. If you require additional insurance, please let us know in the comment section of the order form.
  • Order Expediting and Rush Delivery
    All orders are packaged and shipped in the order they were received. In order to provide the best possible service to all our customers, we will not expedite individual orders under normal circumstances. We may allow (at our discretion) rush delivery to hospitals and emergency care providers, aerospace and aviation services, and public and private utilities in cases of service interruption. If you would like to be negotiate rush delivery, please call one of our customer care representatives at (973) 377-9566 during normal business hours — Monday through Friday 8AM to 5PM Eastern Standard Time.
  • UPS Accounts
    We will happily ship using your UPS account #, provided that it is included in the "Comment" section of the order form with any additional instructions you may have.
  • UPS Ground Timeline
    Orders shipped by UPS Ground have an estimated transit time specified by the graph below. This is provided for your convenience and for estimation purposes only, and should not be considered a guarantee of delivery within the given timeframe.
  • International Orders
    AMS reserves the right to ship international orders via our preferred method, particularly in situations where UPS ground is not available. All of our orders will be shipped from New Jersey, and shipping costs will be added to the order total.